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MCA21 system has Investor Complaint /serious Complaint e-forms available to Stakeholders for filing complaints online

New Delhi: March 24,2017

MCA21 system has Investor Complaint /serious Complaint e-forms which are available to Stakeholders for filing complaints online. It has also a facility to process scanned complaints received through physical medium.

Investor complaints received in the Ministry of Corporate Affairs and its field offices are forwarded to the concerned companies for remedial action. In case the company fails to redress the grievance of the complainant and/ or is found to be in violation of the provisions of the Companies Act, suitable action under the provisions of the Companies Act 1956/2013 is initiated. Further, in the meetings of the ‘Investor Grievance Resolution Forum’ held in offices of Registrars of Companies from time to time, complainants and representatives of companies meet and discuss to resolve investor grievances.

Investor awareness Programmes are being conducted through All India Radio, Doordarshan and short messaging service. There is no proposal to tap social media in this regard.

This was stated by Shri Arjun Ram Meghwal, Minister of State for Corporate Affairs in written reply to a question in Lok Sabha today.


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