|In an endeavor to provide smooth
travel experience to the railway travelers, Indian Railways have taken
various initiatives for improved passenger experience. Considering the
peak season during summers, Indian Railways is poised to offer
convenient travel to the passengers without upsetting their plans. To
ensure optimal utilization of available accommodation, following
initiatives have been undertaken by Indian Railways:-
i) Finalization of first reservation chart at least 4 hours before the
scheduled departure of the train.
ii) After preparation of first reservation chart, current ticket booking
facility provided through any reserved ticket booking window as well as
on internet till preparation of second reservation chart.
iii) Transfer of vacant available accommodation after preparation of
second reservation chart to next remote location.
iv) Following facilities are also provided online through IRCTC website:
a) Waitlisted passengers given the option of accommodation in any other
train without payment of any difference of fare or grant of refund
thereon under VIKALP scheme. This facility can also be availed for e
tickets booked prior to 01.04.2017
b) Tickets booked across reserved ticket booking window can be cancelled
through IRCTC website or through 139.
c) In case of e tickets, boarding points can be changed through IRCTC
website at least 24 hours before the scheduled departure of the train.
d) The facility of online booking of wheel chair provided free of cost
e) The facility of online booking of retiring rooms through IRCTC
website has been introduced.
f) Disposable bedrolls can be purchased through IRCTC website.
g) E Catering introduced to increase food options available with